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You must print your UPS return label, tape the label to the package being refunded, and drop off at a UPS store or authorized UPS drop-off location.
Return labels are provided at no cost. To request a return label, sign into your account, go to your recent orders, and initiate a return. If you do not have an account you can Check Order Status to as a guest user to initiate the return.
UPS Ground shipping is free for returns. Additional shipping fees apply for faster return shipping
Returns within 30 days of the original purchase will be accepted as long as items are in the original packaging (including any tags) and the item has not been used or installed. We will not accept returns on clearance or opened electrical items.
Items that are opened or damaged or do not have a receipt may be denied a refund or exchange based on the condition of the item.
Items can be returned to store locations with documentation of the order number or email address affiliated with the order such as packaging slip and/or email receipt.
Once the item is received, we will issue a refund.
RETURN LABELS are provided at no cost. To request a return label, sign into your account, go to your recent orders, and initiate a return. If you do not have an account you can Check Order Status to as a guest user to initiate the return.
RETURNS (if applicable) are processed within 5 business days upon receipt and inspection of the returned item. Credit will be applied to the original payment method. Refunds will be processed after the item is inspected and approved.
CLEARANCE ITEMS are sold as-is and cannot be returned.